[Tickets #12873] Re: The "seen" flag does not stick

Discussion:

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n***@bugs.horde.org

2013-12-04 09:05:02 UTC

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Ticket URL: http://bugs.horde.org/ticket/12873
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Ticket | 12873
Updated By | ***@parallels.com
Summary | The "seen" flag does not stick
Queue | IMP
Version | 6.1.5
Type | Bug
State | Unconfirmed
Priority | 1. Low
Milestone |
Patch |
Owners |
+New Attachment | 5.txt
------------------------------------------------------------------------------

***@parallels.com (2013-12-04 09:05) uploaded: 5.txt

http://bugs.horde.org/h/services/download/?app=whups&actionID=download_file&file=5.txt&ticket=12873&fn=%2F5.txt

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n***@bugs.horde.org

2013-12-04 10:27:58 UTC

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Ticket URL: http://bugs.horde.org/ticket/12873
------------------------------------------------------------------------------
Ticket | 12873
Updated By | ***@helsinki.fi
Summary | The "seen" flag does not stick
Queue | IMP
Version | 6.1.5
Type | Bug
State | Unconfirmed
Priority | 1. Low
Milestone |
Patch |
Owners |
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***@helsinki.fi (2013-12-04 10:27) wrote:

We're seeing this too (after groupware webmail edition upgrade 5.0.4
-> 5.1.3) and have constant reports from users of different browsers.
I also saw similar with \Deleted flags: messages that were already
marked deleted were suddenly shown as not deleted ones when I deleted
another message.

The flag gets correctly written to the IMAP server, so IMP gets it
right after page reload.

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n***@bugs.horde.org

2013-12-04 11:32:20 UTC

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n***@bugs.horde.org

2013-12-05 08:19:40 UTC

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Ticket URL: http://bugs.horde.org/ticket/12873
------------------------------------------------------------------------------
Ticket | 12873
Updated By | ***@cc.helsinki.fi
Summary | The "seen" flag does not stick
Queue | IMP
Version | 6.1.5
Type | Bug
State | Feedback
Priority | 1. Low
Milestone |
Patch |
Owners |
------------------------------------------------------------------------------

***@cc.helsinki.fi (2013-12-05 08:19) wrote:

We emptied the IMAP caches using:

imp-query-imap-cache --purge

but the problem still exists. Actually I did not believe purging imap
cache would help, because when we updated our Webmail servers last
Friday, all of them were rebooted and the imap caches started up as
being empty anyway.

We would be extremely grateful for a solution. Thanks for your help.

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n***@bugs.horde.org

2013-12-07 03:23:35 UTC

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The "seen" flag does not stick: you read a message, reload the page
(hit F5) , the message is marked as 'unread' again.

I would guess your IMAP server is broken. It is most likely not
correctly marking the message as seen during a non-peek FETCH. But
would need IMAP logs to verify.

To further debug this issue, we need details of the IMP -> IMAP/POP
communication.

To enable debugging, see instructions contained in
imp/config/backends.php (the 'debug' config parameter).

Debugging should not be enabled on a production server, Attach/post
only the portion of the log that directly deals with the problem
reported (it may be simplest to clear the log file and then perform
the event that causes the error).

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n***@bugs.horde.org

2013-12-07 03:25:38 UTC

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Post by n***@bugs.horde.org
The flag gets correctly written to the IMAP server, so IMP gets it
right after page reload.

This is exactly opposite of what the OP is reporting - there the
message is correctly flagged and on reload, the message is reset to
the previous flag state.

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n***@bugs.horde.org

2013-12-27 21:43:47 UTC

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Post by n***@bugs.horde.org
I would guess your IMAP server is broken. It is most likely not
correctly marking the message as seen during a non-peek FETCH. But
would need IMAP logs to verify.

Ping?

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n***@bugs.horde.org

2014-01-08 18:44:55 UTC

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n***@bugs.horde.org

2014-01-09 15:19:47 UTC

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Ping?

I know the ping was not sent to us, but to keep you updated, several
of our users still have problems with non-persisting IMAP flags. Any
chance of figuring out what changed between the working 5.0.4 and this
version of Imp?

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