Discussion:
[Tickets #12878] Re: Cut/Paste function not working when composing mail
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n***@bugs.horde.org
2013-12-06 16:00:35 UTC
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Ticket URL: http://bugs.horde.org/ticket/12878
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Ticket | 12878
Updated By | Michael Rubinsky <***@horde.org>
Summary | Cut/Paste function not working when composing mail
Queue | IMP
Version | 6.1.6
Type | Bug
-State | Unconfirmed
+State | Not A Bug
-Priority | 2. Medium
+Priority | 1. Low
Milestone |
Patch |
Owners |
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Michael Rubinsky <***@horde.org> (2013-12-06 16:00) wrote:

If it is a CKEditor issue, you should report it to them.
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n***@bugs.horde.org
2013-12-07 05:04:52 UTC
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Ticket URL: http://bugs.horde.org/ticket/12878
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Ticket | 12878
Updated By | Michael Slusarz <***@horde.org>
Summary | Cut/Paste function not working when composing mail
Queue | IMP
Version | 6.1.6
Type | Bug
-State | Not A Bug
+State | Feedback
Priority | 1. Low
Milestone |
Patch |
Owners |
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When composing a message, cut/paste from other applications does not
work at all when using IE 11. This is both for simple text and
cut/paste from Word using the paste from Word button.
This is a ckeditor 3 limitation.
When using older versions of IE and Latest versions of Firefox, the
paste from Word button does not properly paste with the formatting
preserved. That is, if you cut a paragraph with simple formatting
in Word, then click Paste from Word, then paste the selection into
the popup window that appears, the selection is properly formatted
as in the original Word document but once you click paste on the
popup window, the pasted content will be inserted as plane text.
All formatting is lost including any HTML links.
This *may* be a ckeditor 3 limitation. But need to investigate further.
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n***@bugs.horde.org
2013-12-18 06:29:10 UTC
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Ticket URL: http://bugs.horde.org/ticket/12878
------------------------------------------------------------------------------
Ticket | 12878
Updated By | Michael Slusarz <***@horde.org>
Summary | Cut/Paste function not working when composing mail
Queue | IMP
Version | 6.1.6
Type | Bug
State | Feedback
Priority | 1. Low
Milestone |
Patch |
Owners |
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Michael Slusarz <***@horde.org> (2013-12-17 23:29) wrote:

As posted on the mailing list, turns out that even Ckeditor 4 doesn't
support IE 11 completely/correctly. See:

http://alfonsoml.blogspot.com/2013/08/making-imagepaste-plugin-compatible.html
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n***@bugs.horde.org
2013-12-18 14:14:07 UTC
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Ticket URL: http://bugs.horde.org/ticket/12878
------------------------------------------------------------------------------
Ticket | 12878
Updated By | ***@bsc.gwu.edu
Summary | Cut/Paste function not working when composing mail
Queue | IMP
Version | 6.1.6
Type | Bug
State | Feedback
Priority | 1. Low
Milestone |
Patch |
Owners |
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Post by n***@bugs.horde.org
As posted on the mailing list, turns out that even Ckeditor 4
http://alfonsoml.blogspot.com/2013/08/making-imagepaste-plugin-compatible.html
Thanks Michael, I saw the post. But please note that not only IE 11
doesn't work, IE 10 and later releases of Firefox don't work correctly
either when cut/paste is used. The intention of the cut/paste from
Word button is to preserve formatting to the extent possible but what
is happening is that text is being inserted without formatting and
somewhat as a long string with even line breaks and all formatting
removed.

I think this is a major problem for IMP. In a business environment,
cut/paste from other documents is used very regularly. The current
IMP basically doesn't allow for this at all even when using older
browsers.

I understand that it's not an IMP problem but when IMP uses a 3rd
party product for such a major function as composing a message, then
any flaw in that product reflects badly on IMP. My users aren't going
to say CKEditor is bad, they complain about IMP!

If there could be a choice between an advanced editor or a more simple
editor that always worked, I would pick the simple one. I can't see
users composing an e-mail with all sorts of formatting when they could
just as easily compose a document and attach that.

Perhaps this could even be a configuration preference where you can
select the editor of choice.

I am happy to bring this up on the discussion list if you think this
is suite for that type of setting.

Thanks.
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